Stairlift Service & Repairs
We're always here to help.
Unbeatable 24/7 emergency repair service
Just like a car or any other form of complex machinery undergoing regular use, your stairlift should be regularly serviced – even if you haven’t experienced any issues. This will ensure that all parts are always in working order, well maintained and if we find any which are close to failure, we’re able to replace them before they do, eliminating any nasty surprises. Careful maintenance will help you avoid any sudden breakages and will even prolong the life of your stairlift, meaning you won’t need a replacement anytime soon.
How often should I get my stairlift serviced?
Most experts agree that a stairlift service should take place once every 12 months for new units. If you have a rented or reconditioned stairlift then the need for a service will be more frequent (once every 6 months), especially if it is being used daily. Our rental plans include a complementary service so you won’t need to spend a single penny to have us come over and make sure it’s always in working order.
Please note that in order to guarantee the best experience possible we recommend you book a showroom appointment before visiting. It takes only a couple of minutes to do so!
Here for you 24 hours a day, 7 days a week
Give us a call today and take advantage of our 24/7 repair callout service. There’s a reason why Surrey Stairlifts is the highest rated stairlift service provider with a perfect score of 10/10. Let us show you exactly why so many customers rely on us to keep them mobile.
Unfortunately, sometimes things do go wrong and your stairlift may unexpectedly stop working. Even brands like Platinum Stairlifts, which are known for their superior build quality and durability, and come with a 2 year warranty, sometimes malfunction or even break. But you can rest easy knowing that even in the rare event of your stairlift breaking you’ll have our 24 hour, 7 days a week expert repair callout service to get you up and running again in the blink of an eye!
The best engineers, the best customer service
All of our engineers are highly-trained and have years of experience within the industry. There’s nothing we haven’t seen before when it comes to stairlift repairs. Whatever the problem you’re facing may be, we’ll have a solution ready. Our engineers even carry most spare components with them so they have the capacity to fix your stairlift right then and there. If it turns out you need a part which we do not have and one will need to be ordered for you, we will do so in as little time as possible so that you can start using your lift again ASAP.
We service and repair all stairlift brands including:
ExcellentBased on 23 reviewskevin woodhousevery happy all done in 2 hours thank youPeter BarrettI can highly recommend Surrey Stairlifts. Leon was very responsive to our request and had the lift installed next day! Very professional and a customer experience that exceeded expectations, which is so rare these days. UPDATE: we had a small issue develop with Dads stairlift and Leon arranged for an engineer to come round same day and fix it. Highest quality of customer service, particularly important for vulnerable customers.Maxine FieldLeon and his team have always been very helpful and friendly when I need their services for the stairlift. Recently had to have the stairlift removed due to bereavement and it was taken away quickly and efficiently. I would recommend Surrey Stairlifts and have been happy with them over the last 15 years.Geoff MorganDespite an initial hiccup over the initial quotation appointment, Leon came out to my Mum's property to do the initial inspection measure up and then went through the rough design and operation and quoted for the work which included repositioning the landing socket into bedroom and removing the landing storage heater. Manufacture was done in just about 3 weeks and on the day of the instal fitter arrived promptly and completed in under 3 hours. House was left spotlessly clean and quick run through of the operation for Mum of the stairlift with no problems having been in two weeks.Mum is very pleased with it. Great service and Look eon and the team come highly recommended.alison hicksAmazing, fast, efficient, friendly service. Clear knew exactly what they were doing and repaired the lift quickly. Highly recommendVictoria PageExcellent service my mum needed a stairlift and they fitted it the very next day the guys were really helpful and friendly with the demonstration as well! Would highly recommend!Chris DyerAbsolutely brilliant service, stairlift broke one evening, called the next morning, Dave was really helpful. Turned up in the afternoon, with the parts required and repaired the lift. Well done guys, highly recommended.Pete JamesThis is the second time I have used Surrey Stairlifts, they were brilliant the first time - hence using a second time - and they were excellent again. Leon met me at the property a few hours after I phoned, quoted a good price, and the lift was installed 2 days later. Dave & Paul the installers were punctual, quick & tidy, a really good job. Would definitely recommend and use again. I've had a Handicare 1100 model both times (straight track, power swivel), great bit of kit. 10 out of 10, thank you.ellie-may saltHad a chap around to discuss getting a stairlift, he was very friendly and seemed to know what we would require, 2 days later his fitters arrived with mums new stairlift, they were friendly clean and tidy and was all completed in a couple of hours, they then showed mum how to use it and were very clear and patient. All around great and would highly recommend. Thanks to all the guysBrian HowesThe guys did a brilliant job, fast response, quality job and fitted in days, fantastic