01293 773218

info@surreystairliftsltd.co.uk

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Stairlift Service & Repairs

We're always here to help.

Just like a car or any other form of complex machinery undergoing regular use, your stairlift should be regularly serviced – even if you haven’t experienced any issues. This will ensure that all parts are always in working order, well maintained and if we find any which are close to failure, we’re able to replace them before they do,  eliminating any nasty surprises. Careful maintenance will help you avoid any sudden breakages and will even prolong the life of your stairlift, meaning you won’t need a replacement anytime soon.

How often should I get my stairlift serviced?

Most experts agree that a stairlift service should take place once every 12 months for new units. If you have a rented or reconditioned stairlift then the need for a service will be more frequent (once every 6 months), especially if it is being used daily. Our rental plans include a complementary service so you won’t need to spend a single penny to have us come over and make sure it’s always in working order.

Happy customer standing alongside his curved stairlift

Please note that in order to guarantee the best experience possible we recommend you book a showroom appointment before visiting. It takes only a couple of minutes to do so!

Here For You 24 Hours A Day, 7 Days A Week

Give us a call today and take advantage of our 24/7 repair callout service. There’s a reason why Surrey Stairlifts is the highest rated stairlift service provider with a perfect score of 10/10. Let us show you exactly why so many customers rely on us to keep them mobile.

The Handicare 2000 curved stairlift

Unfortunately, sometimes things do go wrong and your stairlift may unexpectedly stop working. Even brands like Handicare, which are known for their superior build quality and durability, and come with a 2 year warranty, sometimes malfunction or even break. But you can rest easy knowing that even in the rare event of your stairlift breaking you’ll have our 24 hour, 7 days a week expert repair callout service to get you up and running again in the blink of an eye!

The best engineers, the best customer service

All of our engineers are highly-trained and have years of experience within the industry. There’s nothing we haven’t seen before when it comes to stairlift repairs. Whatever the problem you’re facing may be, we’ll have a solution ready. Our engineers even carry most spare components with them so they have the capacity to fix your stairlift right then and there. If it turns out you need a part which we do not have and one will need to be ordered for you, we will do so in as little time as possible so that you can start using your lift again ASAP.

Excellent
Based on 17 reviews
Chris Dyer
Chris Dyer
Absolutely brilliant service, stairlift broke one evening, called the next morning, Dave was really helpful. Turned up in the afternoon, with the parts required and repaired the lift. Well done guys, highly recommended.
Pete James
Pete James
This is the second time I have used Surrey Stairlifts, they were brilliant the first time - hence using a second time - and they were excellent again. Leon met me at the property a few hours after I phoned, quoted a good price, and the lift was installed 2 days later. Dave & Paul the installers were punctual, quick & tidy, a really good job. Would definitely recommend and use again. I've had a Handicare 1100 model both times (straight track, power swivel), great bit of kit. 10 out of 10, thank you.
ellie-may salt
ellie-may salt
Had a chap around to discuss getting a stairlift, he was very friendly and seemed to know what we would require, 2 days later his fitters arrived with mums new stairlift, they were friendly clean and tidy and was all completed in a couple of hours, they then showed mum how to use it and were very clear and patient. All around great and would highly recommend. Thanks to all the guys
Brian Howes
Brian Howes
The guys did a brilliant job, fast response, quality job and fitted in days, fantastic
Philip Leaver
Philip Leaver
Very helpful, excellent service
Alan wilson
Alan wilson
Fast response, very efficient, very friendly and excellent service. I couldn't have asked for anything better, thank you Surrey Stairlift Services.
Linda Witcombe
Linda Witcombe
I heartily recommend Surrey Stairlifts. I made a phone call on behalf of my elderly mother. The man I spoke to (Leon) was very clear about what was needed and cut through all the unnecessary stuff the huge companies put you through. He turned up at the time he said he would to survey the house. The next day his crew arrived (also on time) and did a neat, tidy and efficient job. No mess, no fuss, no damage and politely user friendly. A very competitive price too. Extremely helpful. Many thanks to both him and the team. (Antony Witcombe)
Sarah Simmons
Sarah Simmons
Surrey stairlifts came to my Dads rescue when we were let down by another stairlift company (West Sussex Stairlifts). They quickly scheduled someone to look at his stairlifts, they were punctual, polite and immediately fixed the issue. They even called a week later to check that everything was ok. Can’t recommend Surrey Stairlifts highly enough.
Paul
Paul
Brilliant service from Leon and his team. Really helpful when I visited the showroom with my Mum. We'd done little research and Leon was very helpful in assisting us make the right decision for Dads situation and the space available in their house. The engineers who installed it were very tidy and helpful too. And to cap it off, unlike some national brands that spend fortunes on advertising and salesman commissions, Leon's prices were much better value than expected with clear pricing and no hidden costs.Leon went to great lengths to reduce our costs rather than inflate them. We wouldn't hesitate to recommend Surrey Stairlifts to anyone wanting practical advice and help, along with great service at fair pricing. Thanks Leon.
Richard Thorpe
Richard Thorpe
A big thank you to Leon , Sonia and the team . Leon visited my dad's house at very short notice and supplied expert advice and was able to install a stairlift within a couple of days which was much appreciated and has helped my dad so much. Great lift and a great service.