Stairlift Service & Repairs
We're always here to help.
Unbeatable emergency repair service
Just like a car or any other form of complex machinery undergoing regular use, your stairlift should be regularly serviced – even if you haven’t experienced any issues. This will ensure that all parts are always in working order, well maintained and if we find any which are close to failure, we’re able to replace them before they do, eliminating any nasty surprises. Careful maintenance will help you avoid any sudden breakages and will even prolong the life of your stairlift, meaning you won’t need a replacement anytime soon.
How often should I get my stairlift serviced?
Most experts agree that a stairlift service should take place once every 12 months for new units. If you have a rented or reconditioned stairlift then the need for a service will be more frequent (once every 6 months), especially if it is being used daily. Our rental plans include a complementary service so you won’t need to spend a single penny to have us come over and make sure it’s always in working order.
Book your stairlift engineer visit today
Give us a call today and take advantage of our repair call-out service. There’s a reason why Surrey Stairlifts is the highest rated stairlift service provider with a perfect score of 10/10. Let us show you exactly why so many customers rely on us to keep them mobile.
Unfortunately, sometimes things do go wrong, and your stairlift may unexpectedly stop working. Even brands like Platinum Stairlifts, which are known for their superior build quality and durability, and come with a 2 year warranty, sometimes malfunction or even break. But you can rest easy knowing that even in the rare event of your stairlift breaking, you’ll have our expert repair callout service to get you up and running again in the blink of an eye!
The best engineers, the best customer service
All of our engineers are highly-trained and have years of experience within the industry. There’s nothing we haven’t seen before when it comes to stairlift repairs. Whatever the problem you’re facing may be, we’ll have a solution ready. Our engineers even carry most spare components with them so they have the capacity to fix your stairlift right then and there. If it turns out you need a part which we do not have and one will need to be ordered for you, we will do so in as little time as possible so that you can start using your lift again ASAP.
We service and repair all stairlift brands including:




EXCELLENT Based on 30 reviews Jane Fairbourn Excellent customer service Carolyn Godden I had an emergency situation - an engineer was sent out promptly & efficiently & I wouldn’t hesitate to recommend this company EVRAL GOLDSMITH Sarah Penry Surrey Stairlifts have been outstanding at bringing back into service an older Stannah stair lift (approx 1O years old) that we have not had reason to use for many years. Initially the battery needed changing but then a further fault became apparent and Leon and his team responded very quickly to get the stair lift fully operational. Surrey Stairlifts has done an excellent job and was a pleasure to deal with. Antony H Very quick and very efficient, cheerful response. Would definitely recommend and use again. derek hyde We have had the pleasure of receiving support from Surrey Stairlifts for the past five years, and throughout this time, Leon and his team have been outstanding. From our very first interaction—when they helped us find the perfect stairlift at a reasonable cost, undertook installation tidily & efficiently, provided timely annual servicing, and ultimately the bittersweet moment of dismantling, throughout they have consistently been helpful, supportive, and responsive to every query and request for assistance. My parents deeply appreciated the exceptional service provided by the team – true professionals in every sense. Thank you, Surrey Stairlifts, for your unwavering dedication and care. Neil Clark Excellent service received today from Surrey Stairlifts after being left in the lurch by Handicare the equipment provider . Sabrina made the arrangements quickly and without fuss and the Engineer Leon was on site and resolved the issue within 3 hours . Excellent service . Would recommend this company Tracy Calder Fantastic service to our Mum in Guildford whose stairlift completely stopped working and she couldn’t manage without it. The team were really approachable, very understanding and incredibly professional. We’re going to ensure they come back every year to keep it serviced. Highly recommend. kevin woodhouse very happy all done in 2 hours thank you Peter Barrett I can highly recommend Surrey Stairlifts. Leon was very responsive to our request and had the lift installed next day! Very professional and a customer experience that exceeded expectations, which is so rare these days. UPDATE: we had a small issue develop with Dads stairlift and Leon arranged for an engineer to come round same day and fix it. Highest quality of customer service, particularly important for vulnerable customers.